FAQ's

1  What types of shoes do you offer?

 

We offer a wide range of shoes, including sneakers, boots, sandals, and dress shoes for both men and women.

 

We carry a variety of sizes, from 3 to 15, including half sizes and wide widths.

 

3 How do I track my order?

 Once your order ships, you'll receive an email with tracking information. You can use this to track the status of your order.

4 Can I return or exchange a shoe if it doesn't fit?

 

Yes, we offer a 14-day return and exchange policy. If a shoe doesn't fit, you can return it for a full refund or exchange it for a different size or style.

5 How do I care for my new shoes?

 

We recommend using a soft cloth to wipe away dirt and debris. For tougher stains, you can use a mild soap and water solution.

6 What's your shipping policy?

 

We offer free standard shipping on all orders over $500. We also offer expedited shipping options for an additional fee.

7 How long does shipping take?

Standard shipping typically takes 3-7 business days, while expedited shipping takes 2-3 business days.

8 What payment methods do you accept?

 

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover.

9 Is my personal and payment information secure?

 

Yes, our website uses SSL encryption to ensure that your personal and payment information is secure.

10 Can I purchase gift cards?

 

Yes, gift cards are available for purchase on our website. You can choose from various denominations and have the gift card sent to the recipient via email.

11 How do I know what size to order?

 

We provide size charts for each product on